Terms & Conditions
Last Updated: 20 August 2026
Welcome to Bhoi Kirana Online Store. By accessing or using our website and placing an order, you agree to comply with the following Terms & Conditions.
1. About Our Store
Bhoi Kirana is a local grocery and daily-needs store providing products through its online store. We reserve the right to update product information, prices, availability, and offers whenever necessary.
2. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices, and availability are accurate.
However, minor differences in product packaging, color, size, weight, or appearance may occur.
3. Prices
All product prices displayed on the website are subject to change without prior notice.
The final price applicable to your order will be the price displayed at the time of placing the order, subject to any applicable delivery charges or other clearly stated charges.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, mobile number, and delivery address.
We reserve the right to accept, reject, or cancel an order in certain circumstances, including product unavailability, incorrect pricing, insufficient stock, or suspected fraudulent activity.
5. Order Confirmation
After placing an order, you may receive an order confirmation through available communication channels such as phone, WhatsApp, SMS, or email.
An order confirmation does not necessarily guarantee that every product will be available until the order is processed.
6. Delivery
We will make reasonable efforts to deliver your order within the estimated delivery time.
Delivery times may be affected by factors such as weather, traffic, holidays, product availability, or circumstances beyond our control.
Please ensure that the delivery address and contact number provided by you are correct.
7. Payment
We may offer payment options such as:
- Cash on Delivery
- UPI
- Online payment
- Other payment methods made available on the website
For online payments, payment processing may be handled by third-party payment service providers.
8. Cancellation
You may request cancellation of an order before it is dispatched.
Once an order has been dispatched, cancellation may not be possible.
9. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Customers should check the applicable return conditions before placing an order.
10. Customer Responsibilities
Customers agree to:
- Provide accurate personal and delivery information.
- Use the website only for lawful purposes.
- Not misuse or attempt to damage the website.
- Not place fraudulent or intentionally misleading orders.
- Pay the applicable amount for confirmed orders.
11. Website Availability
We try to keep our website available and functioning properly. However, temporary interruptions may occur because of maintenance, technical problems, network issues, or other circumstances beyond our control.
12. Intellectual Property
The Bhoi Kirana name, logo, website content, images, graphics, text, and other materials available on the website may belong to Bhoi Kirana or their respective owners.
They may not be copied, reproduced, modified, or used for commercial purposes without appropriate permission.
13. Third-Party Services
Our website may use third-party services such as payment gateways, delivery partners, hosting providers, or other service providers.
Bhoi Kirana is not responsible for interruptions or issues caused directly by third-party services.
14. Limitation of Liability
Bhoi Kirana will make reasonable efforts to provide accurate product information and reliable services. However, we shall not be responsible for losses caused by circumstances beyond our reasonable control, including technical failures, delivery delays, natural events, or third-party service interruptions.
15. Changes to These Terms
Bhoi Kirana may update or modify these Terms & Conditions from time to time. Any updated version will be published on this page with the revised date.
16. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute relating to the use of our website or services shall be subject to the applicable jurisdiction in India.
17. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Bhoi Kirana
Website: Bhoi Kirana Online Store
Phone/WhatsApp: 9178712913
Email: bhoikiranastore@gmail.com
Address: Jhulopali, Odisha, India
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
