Shipping Policy

Last Updated: 20 August 2026

Bhoi Kirana provides local delivery services for customers who place orders through our online store. This Shipping & Delivery Policy explains how we process and deliver your orders.

1. Delivery Areas

We currently provide delivery services to selected areas based on delivery availability.

Delivery availability may depend on the customer's location, distance from our store, and other operational conditions.

2. Order Processing

Orders are generally processed after successful payment confirmation or confirmation of a Cash on Delivery order.

We will make reasonable efforts to process orders as quickly as possible.

3. Estimated Delivery Time

Orders are generally expected to be delivered within 1–3 business days, depending on the delivery location, product availability, order volume, weather, and other circumstances.

Delivery times are estimates and are not guaranteed.

4. Delivery Charges

Delivery charges, if applicable, will be displayed or communicated to the customer before order confirmation.

Delivery charges may vary depending on the delivery location, order value, or other applicable conditions.

5. Delivery Address

Customers are responsible for providing a correct and complete delivery address and an active mobile number.

Bhoi Kirana will not be responsible for delivery delays or failed delivery caused by an incorrect or incomplete address or unavailable customer.

6. Delivery Attempts

Our delivery person may contact you by phone or WhatsApp when arriving at the delivery location.

If the customer is unavailable, we may make another delivery attempt or contact the customer to arrange a suitable delivery time.

7. Delayed Delivery

Delivery may be delayed due to circumstances beyond our reasonable control, including:

- Heavy rain or severe weather

- Traffic or road conditions

- Public holidays

- Technical problems

- Unexpected order volume

- Product availability

- Other unforeseen circumstances

We will make reasonable efforts to keep customers informed about significant delays.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide your order number and, where possible, photographs or videos of the product and packaging.

Such cases will be handled according to our Return & Refund Policy.

9. Order Cancellation

Customers may request cancellation before the order is dispatched.

Once an order has been dispatched, cancellation may not be possible.

10. Contact Us

For questions regarding shipping or delivery, please contact us:

Bhoi Kirana

Phone/WhatsApp: 9178712913

Email: bhoikiranastore@gmail.com

Address: Jhulopali, Odisha, India

By placing an order through our website, you acknowledge and agree to this Shipping & Delivery Policy.